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Cancellation and Refund Policy

•    Booking Cancellations prior 30 days to the actual arrival date will have no charges, We will deduct 10% total package cost as Service charges + bank charges.
•    In case of cancellation, a mail communication must be received by the Guest on or before the release/cut off period as mentioned in Final Confirmation.
•    To cancel a confirmed package within 30 days of actual date of arrival, no shows and early departures, 100% of the total package will be charged as retention.
•    Amendments of dates or name changes before 25 days of actual date of arrival will be considered as a cancellation and charges will be as per the cancellation policy. This excludes departure date extension.
•    Peak Season is to refund the full amount if you are initiating the cancellation 30 days prior to the arrival. Any cancellations after this time period will be considered as a ‘No Show’ and no refund is applicable during the peak season which includes long weekends, Dussehra holidays, Pooja Holidays, Diwali Holidays and Christmas New Year Holidays (15th December to 10th January)
Refund
Payments will be refunded by through online transactions within a minimum of 15 working days from the date of receipt.

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